Frequently Asked Questions
Everything you need to know about illuminating your home with Nanoleaf.
What is the difference between Nanoleaf Shapes and Canvas?
Nanoleaf Shapes feature a modular design with Connect+ technology allowing you to mix different shapes like Triangles and Hexagons, whereas Canvas consists of fixed-size touch-sensitive squares with a built-in rhythm visualizer.
Do I need a separate hub to control my Nanoleaf lights?
No, Nanoleaf products connect directly to your home Wi-Fi network or via Bluetooth, so no additional proprietary hub is required for standard operation.
What is your shipping policy for international orders?
We offer standard and expedited shipping to most countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout based on your local warehouse.
Can I return my Nanoleaf panels if I change my mind?
Yes, we offer a 30-day return policy for products purchased directly from our online store, provided they are in their original packaging and unused condition.
Are Nanoleaf lights compatible with smart home ecosystems?
Absolutely. Nanoleaf products are designed to work seamlessly with Apple Home, Google Home, Amazon Alexa, and Samsung SmartThings, as well as Razer Chroma for gaming setups.
How long do the LED panels typically last?
Nanoleaf LEDs are rated for a lifespan of approximately 25,000 hours, which equates to nearly 10 years of use if operated for 6 to 7 hours per day.