Returns & Exchanges
We want you to be fully satisfied with your smart lighting setup; if you are not, you can return your products within 30 days of delivery for a full refund. All items must be in their original packaging and in like-new condition to qualify for a return.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to start the process.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure your return is tracked.
Pack Your Gear
Securely place the Nanoleaf panels, controllers, and power supplies back into their original boxes to prevent damage during transit.
Receive Your Refund
After our warehouse inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing